FORENSIC PROVIDER RECORD

Pinnacle Montessori

ADDRESS19730 BULVERDE RD SAN ANTONIO TX 78259 3709
LOCATIONSAN ANTONIO · BEXAR · TX
LICENSE STATUSactive
LICENSE NO.742008 (active)
OPERATORReagan Gutierrez

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-02-26 · VIOLATIONCritical

    The operation did not have emergency medical transport and treatment authorization forms for each child being transported.

    source: Texas HHSC CCR verify
  2. 2026-02-26 · VIOLATIONSerious

    The side door of the van used to transport children does not open.

    source: Texas HHSC CCR verify
  3. 2026-02-26 · VIOLATIONModerate

    Two children were sleeping on mats that were torn.

    source: Texas HHSC CCR verify
  4. 2026-02-26 · VIOLATIONCritical

    During the course of the investigation, it was determined that a child was left unsupervised for four minutes.

    source: Texas HHSC CCR verify
  5. 2026-02-26 · INSPECTION
    source: Texas HHSC CCR
  6. 2026-02-26 · INSPECTION
    source: Texas HHSC CCR
  7. 2025-12-29 · VIOLATIONCritical

    A caregiver who had direct access to children in care was found by the Centralized Background Check Unit to be ineligible to be present at operation. Note: This was corrected at inspection when the caregiver was sent home.

    source: Texas HHSC CCR verify
  8. 2025-12-29 · INSPECTION
    source: Texas HHSC CCR
  9. 2025-12-16 · VIOLATIONSerious

    Based on the DFPS investigation, a two-year-old child cut their finger on a paper cutter that was stored accessible to children in the classroom.

    source: Texas HHSC CCR verify
  10. 2025-12-16 · VIOLATIONCritical

    Based on the DFPS investigation, caregivers were facing away from the children. One caregiver was prepping lunch, and the other caregiver was assisting children in the restroom. Neither caregiver was visually aware of the children in the classroom.

    source: Texas HHSC CCR verify
  11. 2025-12-16 · VIOLATIONSerious

    Based on the DFPS investigation, a caregiver left a classroom to inform the director of an injury that occurred in the classroom, leaving the second caregiver over ratio by three children. Caregiver was left alone with fourteen children with a specified age group of two years.

    source: Texas HHSC CCR verify
  12. 2025-12-16 · INSPECTION
    source: Texas HHSC CCR
  13. 2025-12-02 · VIOLATIONSerious

    Wire fencing was accessible behind a garden area on the playground and the fencing of the garden area was in need of repair due to becoming loose. A play area behind another garden area had two wooden boards on the ground, with exposed screws and a container was also in the play area containing dried cement with a rod sticking out.

    source: Texas HHSC CCR verify
  14. 2025-12-02 · INSPECTION
    source: Texas HHSC CCR
  15. 2025-11-12 · VIOLATIONSerious

    Three of ten children's records reviewed did not have current immunization records on file at time of review.

    source: Texas HHSC CCR verify
  16. 2025-11-12 · VIOLATIONCritical

    The operation was not equipped with a carbon monoxide detector.

    source: Texas HHSC CCR verify
  17. 2025-10-23 · VIOLATIONModerate

    Three medications were stored in the first aid cabinet which belonged to children that were no longer enrolled and another medication was stored in a basket that expired on 8/8/25. Note: This was corrected at inspection when the director removed the medications from storage area to discard.

    source: Texas HHSC CCR verify
  18. 2025-10-23 · VIOLATIONSerious

    A section of the ceiling was missing half of a ceiling tile in the Mesquite classroom due to a leaking air conditioner unit. Ceiling tiles were also observed with yellow stains in the Maple, Willow, Oak, and Mesquite classrooms.

    source: Texas HHSC CCR verify
  19. 2025-10-23 · INSPECTION
    source: Texas HHSC CCR
  20. 2025-10-23 · INSPECTION
    source: Texas HHSC CCR
  21. 2024-12-16 · VIOLATIONSerious

    The operation did not have a current sanitation inspection on file at time of review.

    source: Texas HHSC CCR verify
  22. 2024-12-16 · VIOLATIONModerate

    Caregivers did not have all of the required training at the time of inspection.

    source: Texas HHSC CCR verify
  23. 2024-12-16 · INSPECTION
    source: Texas HHSC CCR
  24. 2024-12-04 · VIOLATIONSerious

    The operation did not have documented that the fire extinguishers had been inspected.

    source: Texas HHSC CCR verify
  25. 2024-12-03 · VIOLATIONModerate

    Three out of the ten records reviewed did not have education qualification requirements on file at the time of review.

    source: Texas HHSC CCR verify
  26. 2024-12-02 · VIOLATIONModerate

    Five out of ten records reviewed did not have current immunization records on file at time of review.

    source: Texas HHSC CCR verify
  27. 2024-07-24 · VIOLATIONSerious

    Two classrooms had a toaster oven on the counter accessible to the children.

    source: Texas HHSC CCR verify
  28. 2024-07-24 · INSPECTION
    source: Texas HHSC CCR
  29. 2024-07-12 · VIOLATIONSerious

    Two out of 10 staff files evaluated did not have a documented orientation completed. Caregivers hire dates were 5/22/24 and 5/23/24.

    source: Texas HHSC CCR verify
  30. 2024-07-12 · VIOLATIONModerate

    A fire drill for May had not been recorded.

    source: Texas HHSC CCR verify
  31. 2024-07-12 · VIOLATIONModerate

    One out of 10 child immunization records reviewed did not have a record on file.

    source: Texas HHSC CCR verify
  32. 2024-07-09 · VIOLATIONSerious

    A director change occurred approximately a month ago and the operation did not notify Child Care Regulation.

    source: Texas HHSC CCR verify
  33. 2024-02-23 · VIOLATIONCritical

    A child was left on the playground unsupervised.

    source: Texas HHSC CCR verify
  34. 2024-02-23 · VIOLATIONCritical

    A child was seen wandering inside the building from the playground.

    source: Texas HHSC CCR verify
  35. 2024-02-23 · INSPECTION
    source: Texas HHSC CCR
  36. 2024-02-23 · INSPECTION
    source: Texas HHSC CCR
  37. 2024-02-07 · VIOLATIONCritical

    The operation's annual fire inspection expired on 10/11/2023, upon request, the operation did not have their recent fire inspection form to provide during the inspection.

    source: Texas HHSC CCR verify
  38. 2024-01-04 · VIOLATIONCritical

    One of the children records evaluated did not have anyone listed as an authorized pick up personnel.

    source: Texas HHSC CCR verify
  39. 2023-12-21 · VIOLATIONModerate

    One of the children records evaluated did not have the child's admission date to the center. NOTE: This was corrected at inspection when the child's admission date was added to the record.

    source: Texas HHSC CCR verify
  40. 2023-12-21 · INSPECTION
    source: Texas HHSC CCR
  41. 2023-12-04 · VIOLATIONSerious

    A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training or certificate.

    source: Texas HHSC CCR verify
  42. 2023-12-04 · VIOLATIONSerious

    A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training.

    source: Texas HHSC CCR verify
  43. 2023-12-04 · VIOLATIONSerious

    The operation did not provide the requested transportation training certificate.

    source: Texas HHSC CCR verify
  44. 2023-12-04 · INSPECTION
    source: Texas HHSC CCR
  45. 2023-12-04 · INSPECTION
    source: Texas HHSC CCR
  46. 2023-11-30 · VIOLATIONSerious

    The vent in the nap room bathroom was covered with dust.

    source: Texas HHSC CCR verify
  47. 2023-11-30 · INSPECTION
    source: Texas HHSC CCR
  48. 2023-11-03 · VIOLATIONModerate

    On 10/2/2023, former director Nancy Gonzales informed me that she is no longer working at the operation. An email was sent to the operation by inspector Natasha Harper, asking the operation if they have found a new director. The operation failed to inform Licensing of their change in Designee and Ms. Gonzales is currently still listed as a Designee.

    source: Texas HHSC CCR verify
  49. 2023-11-03 · INSPECTION
    source: Texas HHSC CCR
  50. 2023-03-28 · VIOLATIONSerious

    Based on information gathered the operation reported a positive covid case a day late.

    source: Texas HHSC CCR verify
  51. 2023-03-28 · INSPECTION
    source: Texas HHSC CCR
  52. 2023-03-01 · VIOLATIONSerious

    The operation's permit holder did not respond to multiple attempts by director requesting the repair of missing/damaged ceiling tiles in multiple classrooms. The operation came into compliance when they provided photos of the repaired ceiling tiles.

    source: Texas HHSC CCR verify
  53. 2022-12-29 · VIOLATIONSerious

    The operation had damaged ceiling tiles in multiple classrooms. The operation came into compliance when photos of the repaired ceiling tiles were sent via email.

    source: Texas HHSC CCR verify
  54. 2022-12-29 · INSPECTION
    source: Texas HHSC CCR
  55. 2022-11-15 · VIOLATIONCritical

    Based on interviews conducted, two caregivers failed to supervise a child in their care during transition and as a result, an 18-month child walked away and entered a vacant classroom without the knowledge of the caregivers. The child was left unattended for four minutes.

    source: Texas HHSC CCR verify
  56. 2022-11-15 · INSPECTION
    source: Texas HHSC CCR
  57. 2022-10-21 · VIOLATIONCritical

    A Fire inspection was not available for review.

    source: Texas HHSC CCR verify
  58. 2022-10-21 · VIOLATIONSerious

    Pre-primary playground was missing the required depth of loose fill within their use zones.

    source: Texas HHSC CCR verify
  59. 2022-10-21 · INSPECTION
    source: Texas HHSC CCR
  60. 2022-08-19 · VIOLATIONSerious

    A caregiver redirected an infant on two separate occasions by pulling the infant's arm and leg, causing the child to hit his face during one of the interactions.

    source: Texas HHSC CCR verify
  61. 2022-08-19 · VIOLATIONCritical

    An infant caregiver failed to use good judgment when she moved an infant by using her feet to reposition him.

    source: Texas HHSC CCR verify
  62. 2022-08-19 · VIOLATIONSerious

    An infant caregiver was not attending to crying infants. Infants were allowed to cry for approximately 25-30 minutes without being comforted.

    source: Texas HHSC CCR verify
  63. 2022-08-19 · INSPECTION
    source: Texas HHSC CCR
  64. 2022-08-02 · VIOLATIONModerate

    Operation policies were missing the time durations, and benefits, of how the operation will be promoting indoor and outdoor physical activity.

    source: Texas HHSC CCR verify
  65. 2022-08-02 · VIOLATIONSerious

    An emergency preparedness plan was not accessible for review.

    source: Texas HHSC CCR verify
  66. 2022-08-02 · VIOLATIONSerious

    One out of ten staff files had an expired CPR and First Aid training.

    source: Texas HHSC CCR verify
  67. 2022-08-02 · INSPECTION
    source: Texas HHSC CCR
  68. 2022-07-07 · VIOLATIONModerate

    Five feeding instruction forms were noted not up to date. Note: Forms were dated 5/6/2022.

    source: Texas HHSC CCR verify
  69. 2022-07-07 · INSPECTION
    source: Texas HHSC CCR
  70. 2022-06-29 · VIOLATIONCritical

    Two employees present during the investigation were found missing background checks. Individuals did not have an eligibility status and were present in the operation.

    source: Texas HHSC CCR verify
  71. 2022-06-29 · VIOLATIONCritical

    The operation failed to make a report to Child Care Regulation within 48 hours regarding children who were placed at risk while in their care due to a lack of supervision.

    source: Texas HHSC CCR verify
  72. 2022-06-29 · VIOLATIONCritical

    The operation did not notify parents in a timely manner of the incidents regarding supervision.

    source: Texas HHSC CCR verify
  73. 2022-06-29 · VIOLATIONCritical

    The operation did not notify parents in a timely manner of the incidents regarding supervision.

    source: Texas HHSC CCR verify
  74. 2022-06-29 · VIOLATIONCritical

    The operation failed to report to Licensing on negligent supervision.

    source: Texas HHSC CCR verify
  75. 2022-06-29 · VIOLATIONModerate

    An incident report was not available for review.

    source: Texas HHSC CCR verify
  76. 2022-06-29 · VIOLATIONModerate

    An incident report was not available for review.

    source: Texas HHSC CCR verify
  77. 2022-06-29 · VIOLATIONCritical

    Based on interviews conducted, two caregivers failed to supervise children in their classroom as a result of two children 2 years of age walking out of the classroom.

    source: Texas HHSC CCR verify
  78. 2022-06-29 · VIOLATIONCritical

    Two caregivers were negligent in accounting for their children responsible while in their care.

    source: Texas HHSC CCR verify
  79. 2022-06-29 · VIOLATIONCritical

    Based on interviews conducted, two caregivers in two different incidents failed to supervise a child age 4 and child age 2 years old, by not ensuring all children were accounted for resulting in the children being left behind.

    source: Texas HHSC CCR verify
  80. 2022-06-29 · VIOLATIONSerious

    Based on the evidence provided a caregiver was noted utilizing a cell phone while caring for children.

    source: Texas HHSC CCR verify
  81. 2022-06-29 · INSPECTION
    source: Texas HHSC CCR
  82. 2022-06-29 · INSPECTION
    source: Texas HHSC CCR
  83. 2022-06-07 · VIOLATIONSerious

    The loose-fill around the all fall zones in both playgrounds did not have the required depth. The loose fill was less than 1 inch in some areas.

    source: Texas HHSC CCR verify
  84. 2022-06-07 · VIOLATIONSerious

    Classroom Mesquite is currently being used for storage and not maintained as licensed space.

    source: Texas HHSC CCR verify
  85. 2022-06-07 · INSPECTION
    source: Texas HHSC CCR
  86. 2022-05-16 · VIOLATIONCritical

    There were two bead strings found in the infant classroom (0-12months). One string was on a child and the other was found inside an infant crib. Note: Caregivers removed immediately.

    source: Texas HHSC CCR verify
  87. 2022-02-25 · VIOLATIONModerate

    A review of Employees Who left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.

    source: Texas HHSC CCR verify
  88. 2022-02-25 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.