FORENSIC PROVIDER RECORD

Shepherd of the Hills Lutheran

ADDRESS6914 WURZBACH RD SAN ANTONIO TX 78240 3832
LOCATIONSAN ANTONIO · BEXAR · TX
LICENSE STATUSactive
LICENSE NO.96638 (active)
OPERATORAnita Gonzales

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-05-26 · VIOLATIONSerious

    Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.

    source: Texas HHSC CCR verify
  2. 2026-05-26 · INSPECTION
    source: Texas HHSC CCR
  3. 2026-04-20 · VIOLATIONSerious

    Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.

    source: Texas HHSC CCR verify
  4. 2026-04-20 · INSPECTION
    source: Texas HHSC CCR
  5. 2026-03-31 · VIOLATIONModerate

    Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.

    source: Texas HHSC CCR verify
  6. 2026-03-17 · VIOLATIONSerious

    Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.

    source: Texas HHSC CCR verify
  7. 2025-09-25 · VIOLATIONModerate

    Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.

    source: Texas HHSC CCR verify
  8. 2025-09-25 · INSPECTION
    source: Texas HHSC CCR
  9. 2025-09-18 · VIOLATIONModerate

    The Parent Notifiation Poster was not visably posted.

    source: Texas HHSC CCR verify
  10. 2025-09-18 · VIOLATIONModerate

    Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.

    source: Texas HHSC CCR verify
  11. 2025-09-18 · VIOLATIONCritical

    The operation's most recent fire inspection was completed on July 2, 2024.

    source: Texas HHSC CCR verify
  12. 2025-09-18 · VIOLATIONModerate

    Required telephone numbers were not visibly posted.

    source: Texas HHSC CCR verify
  13. 2025-09-18 · VIOLATIONSerious

    The operation did not have a current gas inspection.

    source: Texas HHSC CCR verify
  14. 2025-09-18 · INSPECTION
    source: Texas HHSC CCR
  15. 2025-03-12 · VIOLATIONModerate

    Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.

    source: Texas HHSC CCR verify
  16. 2025-03-12 · INSPECTION
    source: Texas HHSC CCR
  17. 2024-12-05 · VIOLATIONCritical

    Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.

    source: Texas HHSC CCR verify
  18. 2024-12-05 · VIOLATIONSerious

    When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.

    source: Texas HHSC CCR verify
  19. 2024-12-05 · VIOLATIONSerious

    Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.

    source: Texas HHSC CCR verify
  20. 2024-11-07 · VIOLATIONSerious

    There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.

    source: Texas HHSC CCR verify
  21. 2024-11-07 · VIOLATIONModerate

    Proof of one of the vehicles purchases was not available for review.

    source: Texas HHSC CCR verify
  22. 2024-11-07 · VIOLATIONSerious

    Six of the ten staff files were reviewed did not have current CPR/First aid certification.

    source: Texas HHSC CCR verify
  23. 2024-11-05 · VIOLATIONSerious

    A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.

    source: Texas HHSC CCR verify
  24. 2024-11-05 · VIOLATIONModerate

    Two of the ten staff files did not have training certificates available for review for the most recently completed training year.

    source: Texas HHSC CCR verify
  25. 2024-11-05 · VIOLATIONModerate

    When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.

    source: Texas HHSC CCR verify
  26. 2024-11-05 · VIOLATIONModerate

    One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.

    source: Texas HHSC CCR verify
  27. 2024-11-05 · VIOLATIONSerious

    An individual required to have two hours of transportation did not have certificates available for review.

    source: Texas HHSC CCR verify
  28. 2024-11-05 · INSPECTION
    source: Texas HHSC CCR
  29. 2024-10-10 · VIOLATIONSerious

    There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.

    source: Texas HHSC CCR verify
  30. 2024-07-10 · VIOLATIONCritical

    It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.

    source: Texas HHSC CCR verify
  31. 2024-07-10 · VIOLATIONSerious

    It was determined through an investigation that caregivers were using food items as a reward for good behavior.

    source: Texas HHSC CCR verify
  32. 2024-07-10 · INSPECTION
    source: Texas HHSC CCR
  33. 2024-05-29 · VIOLATIONSerious

    A television was observed to be sat on top of crate on a shelf and was not anchored.

    source: Texas HHSC CCR verify
  34. 2024-05-29 · INSPECTION
    source: Texas HHSC CCR
  35. 2024-05-28 · VIOLATIONSerious

    Outlets in Pre-K rooms were observed to be uncovered.

    source: Texas HHSC CCR verify
  36. 2023-11-17 · VIOLATIONModerate

    Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.

    source: Texas HHSC CCR verify
  37. 2023-11-17 · VIOLATIONCritical

    The operational polcies/Parent handbook did not include the emergency prepardness plan.

    source: Texas HHSC CCR verify
  38. 2023-11-17 · VIOLATIONCritical

    Ten of the children's files did not include emerceny care authorization.

    source: Texas HHSC CCR verify
  39. 2023-11-17 · VIOLATIONSerious

    The ten files reviewed did not include necessary information for the listed emergency contact.

    source: Texas HHSC CCR verify
  40. 2023-11-17 · VIOLATIONModerate

    The ten files reviewed did not include the date of admission.

    source: Texas HHSC CCR verify
  41. 2023-11-17 · VIOLATIONSerious

    One file did not include current immunization records.

    source: Texas HHSC CCR verify
  42. 2023-11-17 · VIOLATIONModerate

    Seven of the ten staff files did not include employment begin dates.

    source: Texas HHSC CCR verify
  43. 2023-11-17 · INSPECTION
    source: Texas HHSC CCR
  44. 2023-11-10 · VIOLATIONModerate

    Two of the ten staff files did not include the employment affidavit.

    source: Texas HHSC CCR verify
  45. 2023-10-23 · VIOLATIONModerate

    The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.

    source: Texas HHSC CCR verify
  46. 2023-10-23 · VIOLATIONSerious

    Children who are toilet learning, were sent home in soiled diapers.

    source: Texas HHSC CCR verify
  47. 2023-10-23 · INSPECTION
    source: Texas HHSC CCR
  48. 2023-08-10 · VIOLATIONSerious

    In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.

    source: Texas HHSC CCR verify
  49. 2023-08-10 · VIOLATIONModerate

    Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.

    source: Texas HHSC CCR verify
  50. 2023-08-10 · INSPECTION
    source: Texas HHSC CCR
  51. 2023-07-27 · VIOLATIONCritical

    Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.

    source: Texas HHSC CCR verify
  52. 2023-07-27 · INSPECTION
    source: Texas HHSC CCR
  53. 2023-07-17 · VIOLATIONCritical

    Caregivers have been using yelling as a form of discipline.

    source: Texas HHSC CCR verify
  54. 2023-07-17 · VIOLATIONSerious

    After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.

    source: Texas HHSC CCR verify
  55. 2023-07-17 · INSPECTION
    source: Texas HHSC CCR
  56. 2023-07-10 · VIOLATIONSerious

    Two children were reported to be sent home in soiled clothing after having a toileting accident.

    source: Texas HHSC CCR verify
  57. 2023-06-23 · VIOLATIONSerious

    A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.

    source: Texas HHSC CCR verify
  58. 2023-06-23 · INSPECTION
    source: Texas HHSC CCR
  59. 2023-06-06 · VIOLATIONCritical

    After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.

    source: Texas HHSC CCR verify
  60. 2023-06-06 · VIOLATIONSerious

    After interviews, three individuals confirmed caregivers using personal devices while caring for children.

    source: Texas HHSC CCR verify
  61. 2023-06-06 · VIOLATIONSerious

    After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.

    source: Texas HHSC CCR verify
  62. 2023-06-06 · INSPECTION
    source: Texas HHSC CCR
  63. 2023-05-10 · VIOLATIONCritical

    A caregiver was heard yelling at children.

    source: Texas HHSC CCR verify
  64. 2023-05-10 · VIOLATIONCritical

    A caregiver used corporal punishment with a child.

    source: Texas HHSC CCR verify
  65. 2023-05-10 · VIOLATIONModerate

    After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.

    source: Texas HHSC CCR verify
  66. 2023-05-10 · INSPECTION
    source: Texas HHSC CCR
  67. 2022-07-22 · VIOLATIONCritical

    There was not an electronic child safety alarm that was installed in the bus used to transport children.

    source: Texas HHSC CCR verify
  68. 2022-07-22 · VIOLATIONModerate

    There was a thermometer that was missing from the first aid kit located on the bus used to transport children.

    source: Texas HHSC CCR verify
  69. 2022-07-22 · VIOLATIONSerious

    There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.

    source: Texas HHSC CCR verify
  70. 2022-07-22 · VIOLATIONSerious

    There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.

    source: Texas HHSC CCR verify
  71. 2022-07-22 · INSPECTION
    source: Texas HHSC CCR
  72. 2022-06-17 · VIOLATIONModerate

    There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.

    source: Texas HHSC CCR verify
  73. 2021-09-23 · VIOLATIONSerious

    Loose fill in each playground used by children measured less than 6 inches in depth. Loose fill measured 1-3 inches around landing zones.

    source: Texas HHSC CCR verify
  74. 2021-09-09 · VIOLATIONModerate

    One infant is missing feeding instructions.

    source: Texas HHSC CCR verify
  75. 2021-09-09 · VIOLATIONCritical

    No documentation on file that smoke or carbon monoxide detectors are being tested monthly.

    source: Texas HHSC CCR verify
  76. 2021-09-09 · VIOLATIONModerate

    Three infants do not have updated feeding instructions on file.

    source: Texas HHSC CCR verify
  77. 2021-09-09 · VIOLATIONModerate

    The following records were missing from files: -Two children were missing immunization records -One child was missing a health care statement

    source: Texas HHSC CCR verify
  78. 2021-09-09 · VIOLATIONModerate

    The following records were missing from personnel files: -two affidavits are missing notarization -several employees are missing proof of background check eligibility status letters -three employees are missing orientation statements

    source: Texas HHSC CCR verify
  79. 2021-08-26 · VIOLATIONCritical

    A caregiver without a cleared background check had access to children.

    source: Texas HHSC CCR verify
  80. 2021-08-26 · VIOLATIONSerious

    A caregiver's purse was open and placed on the diaper changing station. This was corrected when caregiver removed the purse. The electric cord of a portable fan was plugged in and accessible to children in the classroom. This was corrected when all portable fans were removed from classrooms.

    source: Texas HHSC CCR verify
  81. 2021-08-26 · VIOLATIONCritical

    Multiple cans and bottles of cleaning solutions and other toxic materials were stored in an unlocked cabinet under the children's handwashing sink. Materials were accessible to young children. This was corrected during inspection when the teacher removed all the cleaning supplies from the cabinet.

    source: Texas HHSC CCR verify
  82. 2021-08-26 · VIOLATIONSerious

    The sheet in a play yard used by infants was too large for the matress. This was corrected at inspection when the sheet was removed and fitted sheet was used instead.

    source: Texas HHSC CCR verify
  83. 2021-08-26 · VIOLATIONSerious

    During naptime, two classrooms were too dark to allow adequate supervision of children. This was corrected at inspection when caregivers uncovered windows to allow enough lighting to see children in the room.

    source: Texas HHSC CCR verify
  84. 2021-08-26 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.