FORENSIC PROVIDER RECORD

Kerrville Kroc Academy

ADDRESS201 HOLDSWORTH DR KERRVILLE TX 78028 3372
LOCATIONKERRVILLE · KERR · TX
LICENSE STATUSactive
LICENSE NO.759849 (active)
OPERATORElzeth Hetzler

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2025-10-06 · VIOLATIONCritical

    The operation failed to ensure a child deemed unable to swim without assistance was wearing a life vest during a swimming activity. This resulted in the lifeguard needing to rescue the child when they wandered into a portion of the pool where they were unable to stand.

    source: Texas HHSC CCR verify
  2. 2025-09-10 · VIOLATIONSerious

    Four caregivers in direct care of children had not completed an orientation.

    source: Texas HHSC CCR verify
  3. 2025-09-10 · INSPECTION
    source: Texas HHSC CCR
  4. 2025-09-02 · VIOLATIONSerious

    Four caregivers that were present at the pool had not completed a water safety training course.

    source: Texas HHSC CCR verify
  5. 2025-09-02 · INSPECTION
    source: Texas HHSC CCR
  6. 2024-12-20 · VIOLATIONModerate

    Four out of eight employee files did not have documented that an orientation occurred.

    source: Texas HHSC CCR verify
  7. 2024-12-17 · VIOLATIONModerate

    A copy of the yearly emergency drills conducted was not available for review during the inspection.

    source: Texas HHSC CCR verify
  8. 2024-12-17 · VIOLATIONModerate

    Two out of eight caregiver files evaluated did not contain a notarized affidavit on file.

    source: Texas HHSC CCR verify
  9. 2024-12-17 · INSPECTION
    source: Texas HHSC CCR
  10. 2024-10-02 · VIOLATIONCritical

    The last fire inspection was conducted 7/1/23. A recent inspection has not been conducted.

    source: Texas HHSC CCR verify
  11. 2024-10-02 · INSPECTION
    source: Texas HHSC CCR
  12. 2024-06-28 · VIOLATIONCritical

    During the inspection, caregivers provided inaccurate headcounts during two separate walk throughs of the operation. Inaccurate head counts were provided 6 times by caregivers.

    source: Texas HHSC CCR verify
  13. 2024-06-28 · VIOLATIONSerious

    Children enrolled in the program utilize the general public locker room/shower area to change clothes after swimming while adults from the gym are able to access the remainder of the locker room space while the children are present.

    source: Texas HHSC CCR verify
  14. 2024-06-28 · INSPECTION
    source: Texas HHSC CCR
  15. 2024-06-28 · INSPECTION
    source: Texas HHSC CCR
  16. 2024-06-27 · VIOLATIONCritical

    Four adults without eligiblity letters were found in direct supervision of children during the inspection. NOTE: Two of the four adults have submitted backgound checks that have not been completed. Two additional adults do not have record of a background check being submitted. The adults were asked to leave the operation during the inspection.

    source: Texas HHSC CCR verify
  17. 2024-06-13 · VIOLATIONSerious

    Five out of ten staff files evaluated either didn't have an orientation completed or had an incomplete orientation and orientation information had not been updated in the caregivers file since the last inspection. NOTE: This is a re-cite.

    source: Texas HHSC CCR verify
  18. 2024-06-13 · INSPECTION
    source: Texas HHSC CCR
  19. 2024-04-23 · VIOLATIONSerious

    Five out of ten staff files evaluated either didn't have an orientation completed or had an incomplete orientation.

    source: Texas HHSC CCR verify
  20. 2024-04-23 · VIOLATIONModerate

    Emergency drills had not been recorded for the current year.

    source: Texas HHSC CCR verify
  21. 2024-04-23 · INSPECTION
    source: Texas HHSC CCR
  22. 2023-11-17 · VIOLATIONSerious

    A Transportation Emergency Plan was not available for review.

    source: Texas HHSC CCR verify
  23. 2023-11-17 · INSPECTION
    source: Texas HHSC CCR
  24. 2023-11-15 · VIOLATIONSerious

    The designated vehicle driver did not have documentation of completing transportation training on file.

    source: Texas HHSC CCR verify
  25. 2023-10-26 · VIOLATIONSerious

    The Program Director did not have a current CPR certificate on file. The last certificate expired 7/22.

    source: Texas HHSC CCR verify
  26. 2023-10-26 · VIOLATIONCritical

    A caregiver was overheard telling a child that they would call their parent as a way of correcting the child's behavior.

    source: Texas HHSC CCR verify
  27. 2023-10-26 · VIOLATIONSerious

    1 out of 10 child files evaluated was missing the child's medical facility information.

    source: Texas HHSC CCR verify
  28. 2023-10-26 · VIOLATIONSerious

    The Program Director did not have a current first aid certificate on file. The last certificate expired 7/22.

    source: Texas HHSC CCR verify
  29. 2023-10-26 · VIOLATIONModerate

    A classroom was observed watching a Disney cartoon after arrival.

    source: Texas HHSC CCR verify
  30. 2023-10-26 · INSPECTION
    source: Texas HHSC CCR
  31. 2023-06-14 · VIOLATIONSerious

    5 staff training records were reviewed. 4 caregivers did not have recorded training hours for the anniversary years evaluated. Hours completed to make up any deficit can not be counted twice in the same evaluation year. NOTE: This is a re-cite.

    source: Texas HHSC CCR verify
  32. 2023-06-13 · VIOLATIONModerate

    Maintenance checklist was not available for the month of April. February and March were available. NOTE: This is a re-cite.

    source: Texas HHSC CCR verify
  33. 2023-06-13 · VIOLATIONCritical

    3 caregivers had pending background checks. 2 out of 3 caregivers were observed in direct care of children without an eligibility letter on file.

    source: Texas HHSC CCR verify
  34. 2023-06-13 · INSPECTION
    source: Texas HHSC CCR
  35. 2023-05-31 · VIOLATIONSerious

    Training records were not available for inspection for 6 employees.

    source: Texas HHSC CCR verify
  36. 2023-05-31 · VIOLATIONModerate

    4 out of 5 first aid kits in the vehicles were missing a first aid guide.

    source: Texas HHSC CCR verify
  37. 2023-05-31 · VIOLATIONSerious

    One caregiver and the Site Director had incomplete orientation documents on file. Staff signed the document, there was no trainer signature or record of items discussed.

    source: Texas HHSC CCR verify
  38. 2023-05-31 · VIOLATIONModerate

    Maintenance checklists were not available for review by the inspector.

    source: Texas HHSC CCR verify
  39. 2023-05-31 · VIOLATIONModerate

    One first aid kit in 1 out of 2 vans was missing tweezers.

    source: Texas HHSC CCR verify
  40. 2023-05-31 · VIOLATIONSerious

    The 15 passenger bus had part of the top step entering the vehicle peeling off, causing a potential trip hazard entering or exiting the vehicle. The two vans had trash and food on the floor.

    source: Texas HHSC CCR verify
  41. 2023-05-31 · INSPECTION
    source: Texas HHSC CCR
  42. 2022-08-12 · VIOLATIONCritical

    It was determined during the investigation that the operation used poor judgement by transporting children in a vehicle that did not have working air conditioner and the vehicle windows were not able to be opened to allow proper air circulation for approximately 21 miles.

    source: Texas HHSC CCR verify
  43. 2022-08-12 · INSPECTION
    source: Texas HHSC CCR
  44. 2022-06-29 · VIOLATIONCritical

    At the time of inspection, children were arriving for the day. 3 caregivers asked in 3 separate classrooms did not know how many children were in their care. One class stated they had 12 children and 16 were present. One classroom stated they had 14 children and 17 were present. One classroom stated they had 18 children and 19 were present. Caregivers in 2 rooms were asked to recount and check their attendance records and provided inaccurate headcounts again.

    source: Texas HHSC CCR verify
  45. 2022-06-29 · INSPECTION
    source: Texas HHSC CCR
  46. 2022-06-08 · VIOLATIONSerious

    The operation's last recorded fire drill was conducted on 11/2020. The operation has not conducted another fire inspection since the last inspection. This is a recite.

    source: Texas HHSC CCR verify
  47. 2022-05-31 · VIOLATIONSerious

    A sanitation inspection has not occurred and the operation's last inspection was conducted on 5/4/2021. This is a recite.

    source: Texas HHSC CCR verify
  48. 2022-05-31 · VIOLATIONSerious

    At the bottom of one of the blue slides on the playground, there is a black tarp under the loose fill that is exposed causing a potential trip hazard along with numerous patches of grass growing. This is a recite.

    source: Texas HHSC CCR verify
  49. 2022-05-31 · INSPECTION
    source: Texas HHSC CCR
  50. 2022-05-27 · VIOLATIONCritical

    Two out of the four vehicle first aid kits were missing tweezers, a first aid instruction book, gloves, and cotton balls.

    source: Texas HHSC CCR verify
  51. 2022-05-27 · VIOLATIONModerate

    The operation was not able to provide a copy of their monthly building and grounds maintenance checklists.

    source: Texas HHSC CCR verify
  52. 2022-05-27 · VIOLATIONSerious

    On the playground there was an area at the bottom of one of the blue slides where a black tarp under the loose fill was exposed causing a potential trip hazard.

    source: Texas HHSC CCR verify
  53. 2022-05-27 · VIOLATIONSerious

    The operation's last recorded fire drill was conducted on 11/2020.

    source: Texas HHSC CCR verify
  54. 2022-05-27 · VIOLATIONSerious

    The operation's sanitation inspection expired on 5/4/2021.

    source: Texas HHSC CCR verify
  55. 2022-05-09 · VIOLATIONModerate

    The operation last validated their people list on 1/10/22. NOTE: The site director validated the people list during the inspection.

    source: Texas HHSC CCR verify
  56. 2022-05-09 · INSPECTION
    source: Texas HHSC CCR
  57. 2022-02-11 · VIOLATIONSerious

    3 out of 10 child files evaluated did not contain an address for the emergency contact person on file.

    source: Texas HHSC CCR verify
  58. 2022-02-11 · VIOLATIONModerate

    10 out of 10 children files evaluated did not contain permission from the parent regarding their child being able to ride the bus or walk from the public school they attend.

    source: Texas HHSC CCR verify
  59. 2022-02-11 · VIOLATIONModerate

    2 out of 8 staff files evaluated did not have the required annual training hours. One caregiver had 10 out of 15 hours recorded. A second caregiver had 12 out of 15 hours recorded.

    source: Texas HHSC CCR verify
  60. 2022-02-11 · INSPECTION
    source: Texas HHSC CCR
  61. 2021-07-15 · VIOLATIONCritical

    At the time of inspection the caregivers in the art room did not know how many children were in their care. Two caregivers stated there were 15 children in their care and one stated 19 when there were 19. NOTE: This was corrected when the caregivers recounted the children and provided an accurate count.

    source: Texas HHSC CCR verify
  62. 2021-07-15 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.