FORENSIC PROVIDER RECORD

The Happy Learning Center

ADDRESS7923 DONORE PL APT 22 SAN ANTONIO TX 78229 2682
LOCATIONSAN ANTONIO · BEXAR · TX
LICENSE STATUSactive
LICENSE NO.1123311 (active)
OPERATORSerena Glass

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-05-20 · VIOLATIONCritical

    During the course of the investigation, it was determined that a caregiver used inappropriate discipline by striking a child's hand as redirection.

    source: Texas HHSC CCR verify
  2. 2026-05-20 · INSPECTION
    source: Texas HHSC CCR
  3. 2026-04-02 · VIOLATIONCritical

    During the walkthrough, an infant was observed sleeping with a bib on. Note: The bib was removed immediately

    source: Texas HHSC CCR verify
  4. 2026-04-02 · VIOLATIONCritical

    During the walkthrough, a caregiver stated there were nineteen children in care when there were twenty. Note: this was corrected when the children were recounted

    source: Texas HHSC CCR verify
  5. 2026-04-02 · INSPECTION
    source: Texas HHSC CCR
  6. 2026-04-01 · VIOLATIONModerate

    At the time of inspection, one out of the six children's files did not have a Physician's Health Statement for review.

    source: Texas HHSC CCR verify
  7. 2026-03-06 · VIOLATIONModerate

    Two children do not have a physician's health statement signed by a doctor.

    source: Texas HHSC CCR verify
  8. 2026-03-06 · INSPECTION
    source: Texas HHSC CCR
  9. 2026-03-04 · VIOLATIONSerious

    At the time of the inspection the previous year's training records were not available for five of the six staff files reviewed.

    source: Texas HHSC CCR verify
  10. 2026-03-03 · VIOLATIONSerious

    At the time of the inspection, two out of the six staff files reviewed did not have pre-service training for review.

    source: Texas HHSC CCR verify
  11. 2026-02-10 · VIOLATIONCritical

    The permit holder failed to notify CCR that a written notice from a governmental entity indicating that the holder's corporate privileges are forfeited and/or in danger of forfeiture.

    source: Texas HHSC CCR verify
  12. 2026-02-10 · INSPECTION
    source: Texas HHSC CCR
  13. 2026-01-26 · VIOLATIONModerate

    Three out of the six children's files reviewed did not have a statement of health from a physician.

    source: Texas HHSC CCR verify
  14. 2026-01-23 · VIOLATIONSerious

    At the time of inspection, two out of the six children's files reviewed did not have current immunization records for review.

    source: Texas HHSC CCR verify
  15. 2026-01-21 · VIOLATIONModerate

    During the inspection, multiple children were observed drinking out of cups and eating foods while walking around.

    source: Texas HHSC CCR verify
  16. 2026-01-21 · VIOLATIONSerious

    At the time of the inspection, a caregiver was observed using a cell phone to print labels. Another caregiver was sending text messages about children's arrivals throughout the morning, instead of signing children in.

    source: Texas HHSC CCR verify
  17. 2026-01-21 · VIOLATIONSerious

    Two out of the six children's files reviewed did not have complete emergency contact information.

    source: Texas HHSC CCR verify
  18. 2026-01-21 · VIOLATIONSerious

    During the inspection, the sheets on the infant cribs were too small for the mattresses, causing the mattresses to fold over on themselves.

    source: Texas HHSC CCR verify
  19. 2026-01-21 · VIOLATIONSerious

    Caregiver had 23 children in care, ranging from 17 months to 10 years of age. The difference in age between the youngest and oldest was greater than 18 months.

    source: Texas HHSC CCR verify
  20. 2026-01-21 · VIOLATIONSerious

    One caregiver was supervising 23 children. The specified age for the group was three years old meaning the caregiver could only have 15 at one time.

    source: Texas HHSC CCR verify
  21. 2026-01-21 · VIOLATIONSerious

    Six out of the six staff member files showed that they had only the online portion of the CPR certification.

    source: Texas HHSC CCR verify
  22. 2026-01-21 · VIOLATIONCritical

    During the walkthrough, multiple children were observed climbing on tables, bookshelves, blocks, and playing in the restroom.

    source: Texas HHSC CCR verify
  23. 2026-01-21 · VIOLATIONModerate

    One out of six children did not have the health care information listed in their file.

    source: Texas HHSC CCR verify
  24. 2026-01-21 · VIOLATIONCritical

    The center's director left the operation to run errands, leaving a caregiver alone with 23 children, including an infant.

    source: Texas HHSC CCR verify
  25. 2026-01-21 · INSPECTION
    source: Texas HHSC CCR
  26. 2026-01-07 · VIOLATIONSerious

    One of the caregivers did not have first aid training at the time of inspection.

    source: Texas HHSC CCR verify
  27. 2026-01-07 · VIOLATIONCritical

    One out of the six children's files reviewed did not have complete information for authorized pick up persons.

    source: Texas HHSC CCR verify
  28. 2026-01-06 · VIOLATIONSerious

    During the inspection, there were multiple plugs missing covers in the classrooms. NOTE: this was corrected at inspection when outlet covers were placed on the plugs.

    source: Texas HHSC CCR verify
  29. 2025-11-21 · VIOLATIONSerious

    Caregivers had 18 children in care, the youngest being 16 months old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart.

    source: Texas HHSC CCR verify
  30. 2025-11-21 · VIOLATIONCritical

    At the time of the inspection, one child did not have immunization records for review. This is recited.

    source: Texas HHSC CCR verify
  31. 2025-11-21 · INSPECTION
    source: Texas HHSC CCR
  32. 2025-11-14 · VIOLATIONModerate

    During the walkthrough, there were multiple children sleeping with their milk cups.

    source: Texas HHSC CCR verify
  33. 2025-11-14 · VIOLATIONCritical

    At the time of the inspection, two children did not have immunization records for review and one child's records were not current.

    source: Texas HHSC CCR verify
  34. 2025-11-14 · INSPECTION
    source: Texas HHSC CCR
  35. 2025-11-11 · VIOLATIONModerate

    During the inspection, the staff did not have Building Safety training for review.

    source: Texas HHSC CCR verify
  36. 2025-11-03 · VIOLATIONSerious

    During the inspection, an infant caregiver did not have training in the required infant safety topics.

    source: Texas HHSC CCR verify
  37. 2025-04-15 · VIOLATIONCritical

    During inspection caregiver stated that she had 15 children in care, and after counting it was determined caregiver had 16 children in care.

    source: Texas HHSC CCR verify
  38. 2025-04-15 · VIOLATIONSerious

    During inspection it was observed that an infant was walking around drinking his bottle.

    source: Texas HHSC CCR verify
  39. 2025-04-15 · VIOLATIONSerious

    RECITE; Caregiver had 17 children in care, and one child is 15 month old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart.

    source: Texas HHSC CCR verify
  40. 2025-04-15 · VIOLATIONSerious

    Recite; Caregiver in the duckie classroom had 17 children in care. Based on the specified age group caregiver can only have 15 children in her group. Caregiver in the lambs room walked out of the infant room, leaving caregiver out of ratio with 7 infants.

    source: Texas HHSC CCR verify
  41. 2025-04-15 · INSPECTION
    source: Texas HHSC CCR
  42. 2025-04-07 · VIOLATIONModerate

    Director did not have an admission form for one child in care.

    source: Texas HHSC CCR verify
  43. 2025-04-04 · VIOLATIONSerious

    The fire extinguisher has not been serviced, as required.

    source: Texas HHSC CCR verify
  44. 2025-04-04 · VIOLATIONModerate

    Four infants did not have updated infant feeding instructions.

    source: Texas HHSC CCR verify
  45. 2025-04-03 · VIOLATIONCritical

    One classroom did not have a smoke detector.

    source: Texas HHSC CCR verify
  46. 2025-04-02 · VIOLATIONSerious

    Caregiver had 19 children in care, and two children were 10/11 month old and the oldest child in the group is an 8 year old, therefore the youngest/oldest children present are more than 18 months apart. Note: Corrected when caregiver who came in at 9:45 am, took the two infants to lambs classroom.

    source: Texas HHSC CCR verify
  47. 2025-04-02 · VIOLATIONSerious

    The lambs classroom was observed out of ratio, caregiver had 5 children ages 3 month, 5 month, 8 month, 8 month and 12 month. Based on the specified age group caregiver can only have 4 infants in her group. Caregiver in the duckie classroom had 19 children in care. Based on the specified age group caregiver can only have 11 children in her group. Note: Two caregiver's arrived to assist with ratios.

    source: Texas HHSC CCR verify
  48. 2025-04-02 · INSPECTION
    source: Texas HHSC CCR
  49. 2025-03-19 · VIOLATIONModerate

    The infant cribs were not labeled with child's name. Note: Corrected at inspection when caregiver labeled the cribs.

    source: Texas HHSC CCR verify
  50. 2025-01-22 · VIOLATIONModerate

    Operation did not report the number of employees that ceased working in the previous year 2024 by the required date of January 15, 2025.

    source: Texas HHSC CCR verify
  51. 2025-01-22 · INSPECTION
    source: Texas HHSC CCR
  52. 2025-01-07 · VIOLATIONSerious

    Two out of the six files reviewed during inspection did not have orientation completed.

    source: Texas HHSC CCR verify
  53. 2025-01-07 · VIOLATIONSerious

    All six staff files reviewed during inspection did not have current first aid training.

    source: Texas HHSC CCR verify
  54. 2025-01-07 · VIOLATIONMinor

    One out of the ten children's records reviewed during inspection did not have a health statement.

    source: Texas HHSC CCR verify
  55. 2025-01-07 · VIOLATIONSerious

    All six staff files reviewed during inspection did not have CPR training.

    source: Texas HHSC CCR verify
  56. 2024-12-29 · VIOLATIONModerate

    The most recent health inspection was not available for review during inspection.

    source: Texas HHSC CCR verify
  57. 2024-12-29 · VIOLATIONSerious

    Two out the ten children's records reviewed did not have current immunization records.

    source: Texas HHSC CCR verify
  58. 2024-12-29 · INSPECTION
    source: Texas HHSC CCR
  59. 2024-06-21 · VIOLATIONSerious

    Dust can be seen accumilated by an air vent. Empty spider webs were observed in a playground structure.

    source: Texas HHSC CCR verify
  60. 2024-06-21 · VIOLATIONCritical

    A blanket was observed in the crib with a 2 month old.

    source: Texas HHSC CCR verify
  61. 2024-06-21 · INSPECTION
    source: Texas HHSC CCR
  62. 2024-01-30 · VIOLATIONSerious

    Two out of the two children's records reviewed during inspection did not have current immunization records.

    source: Texas HHSC CCR verify
  63. 2024-01-30 · INSPECTION
    source: Texas HHSC CCR
  64. 2023-03-09 · VIOLATIONSerious

    Wooden boards observed broken in the playscape, The slide on the same play structure was observed cracked resulting in a gap. Nails were observed protruding from the playscape.

    source: Texas HHSC CCR verify
  65. 2023-02-24 · VIOLATIONCritical

    Good judgement was not exersiced when a two year old child was strapped to a high chair placed on an inadequate small chair.

    source: Texas HHSC CCR verify
  66. 2023-02-16 · VIOLATIONSerious

    Garbage was observed accessible to the children in care as a trash can in the children's restroom was not covered. Note: This was corrected at inspection as the trashcan was covered.

    source: Texas HHSC CCR verify
  67. 2023-02-16 · VIOLATIONSerious

    Children observed did not wash their hands before breakfast. Note: This was corrected at inspection when other children were directed to wash hands before eating.

    source: Texas HHSC CCR verify
  68. 2023-02-16 · INSPECTION
    source: Texas HHSC CCR
  69. 2022-11-01 · VIOLATIONModerate

    Infant's individual storage space must be labeled either with the child's name, photo or symbol.

    source: Texas HHSC CCR verify
  70. 2022-11-01 · VIOLATIONCritical

    A blanket was observed in the crib with a 10 month old.

    source: Texas HHSC CCR verify
  71. 2022-11-01 · VIOLATIONSerious

    An infant was observed sitting in a baby walker. Note: This was CORRECTED AT INSPECTION when the walker was removed from the infant classroom.

    source: Texas HHSC CCR verify
  72. 2022-11-01 · VIOLATIONSerious

    Thick layers of dust built up were observed on vents through out the center.

    source: Texas HHSC CCR verify
  73. 2022-11-01 · INSPECTION
    source: Texas HHSC CCR
  74. 2022-11-01 · INSPECTION
    source: Texas HHSC CCR
  75. 2022-10-31 · VIOLATIONCritical

    A caregiver was observed caring for children without an eligible background check. A 16 year old was observed at the operation without an eligible background check.

    source: Texas HHSC CCR verify
  76. 2022-06-14 · VIOLATIONCritical

    The operation had an outstanding balance of $4 for their background checks and it was paid during insepction.

    source: Texas HHSC CCR verify
  77. 2022-06-14 · INSPECTION
    source: Texas HHSC CCR
  78. 2022-03-16 · VIOLATIONCritical

    The emergency medical transport and treatment authorization forms were not observed in the vehicle for four of the children being transported by the operation.

    source: Texas HHSC CCR verify
  79. 2022-03-16 · VIOLATIONCritical

    The parent contact authorization forms were not observed in the vehicle for four of the children being transported by the operation.

    source: Texas HHSC CCR verify
  80. 2022-03-16 · INSPECTION
    source: Texas HHSC CCR
  81. 2022-03-09 · VIOLATIONCritical

    Two five years old were observed transported by the operation staff without a booster seat.

    source: Texas HHSC CCR verify
  82. 2022-03-09 · VIOLATIONCritical

    Based on the evidence gathered during the investigation, a three year old was transported without the proper front facing child safety seat.

    source: Texas HHSC CCR verify
  83. 2022-03-09 · INSPECTION
    source: Texas HHSC CCR
  84. 2021-12-13 · VIOLATIONSerious

    A cord to the ac mounted in the window located in the three to five year old classroom was observed accessible to the children in care.

    source: Texas HHSC CCR verify
  85. 2021-12-13 · VIOLATIONSerious

    A hole in the ceiling and mold were observed in a closet located in the three to five year old classroom. Blinds in the three to five year old classroom were observed dirty.

    source: Texas HHSC CCR verify
  86. 2021-12-13 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.