Primrose School of Round Rock
Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.
Regulatory record
Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.
- Serious
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
source: Texas HHSC CCR verify - Critical
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Serious
A child was observed not washing her hands after having her diaper changed.
source: Texas HHSC CCR verify - Serious
A caregiver was observed not washing her hands after diapering a child.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Moderate
An incident report was not shared or given to the parent when the incident occurred.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Moderate
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Moderate
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
source: Texas HHSC CCR verify - Moderate
The operational policies were missing employee vaccination policies.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Serious
The director did not have current annual transportation training.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
source: Texas HHSC CCR verify - Moderate
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Moderate
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
source: Texas HHSC CCR verify - Serious
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Serious
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
source: Texas HHSC CCR verify - Moderate
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
source: Texas HHSC CCR verify - Critical
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
source: Texas HHSC CCR verify - Moderate
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
source: Texas HHSC CCR verify - Moderate
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
source: Texas HHSC CCR verify - Serious
A caregiver used her personal phone as well as the operations iPad for personal use.
source: Texas HHSC CCR verify - Critical
A caregiver used an iPad to lightly bop children on the head.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
source: Texas HHSC CCR verify - Critical
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- source: Texas HHSC CCR
- source: Texas HHSC CCR
- source: Texas HHSC CCR
- Moderate
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
source: Texas HHSC CCR verify - Critical
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
source: Texas HHSC CCR verify - Serious
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
source: Texas HHSC CCR verify - Serious
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
source: Texas HHSC CCR verify - Critical
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
source: Texas HHSC CCR verify - Critical
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
source: Texas HHSC CCR verify - Critical
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
source: Texas HHSC CCR verify - Critical
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
Bottles are propped up for infants occasionally during feedings.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Serious
It was observed that the loose fill depth was not 6 inches below required 6 inches
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
The operation last fire inspection was done 8/16/21.
source: Texas HHSC CCR verify - Moderate
One out of ten children's files reviewed were missing immunization records.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
- Critical
During an investigation there was sufficient evidence to support that a child was left unsupervised in the classroom.
source: Texas HHSC CCR verify - source: Texas HHSC CCR
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- Texas HHSC CCR — https://data.texas.gov
Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.