FORENSIC PROVIDER RECORD

Lionheart Childrens Academy

ADDRESS3665 W PRESIDENT GEORGE BUSH H PLANO TX 75075 5883
LOCATIONPLANO · COLLIN · TX
LICENSE STATUSactive
LICENSE NO.1294267 (active)
OPERATORTurkessa Shelley

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-04-24 · VIOLATIONModerate

    Cots in four of the classrooms were not labeled.

    source: Texas HHSC CCR verify
  2. 2026-04-24 · VIOLATIONModerate

    Infant feeding sheets in two infant rooms were not updated.

    source: Texas HHSC CCR verify
  3. 2026-04-24 · INSPECTION
    source: Texas HHSC CCR
  4. 2026-04-21 · VIOLATIONCritical

    According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.

    source: Texas HHSC CCR verify
  5. 2026-03-25 · VIOLATIONSerious

    The operation made a change in Director on 3/2/2026 and did not notify licensing.

    source: Texas HHSC CCR verify
  6. 2026-03-25 · INSPECTION
    source: Texas HHSC CCR
  7. 2024-10-07 · VIOLATIONCritical

    A caregiver was observed popping a child on the hand and on the back of the head.

    source: Texas HHSC CCR verify
  8. 2024-10-07 · VIOLATIONSerious

    The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.

    source: Texas HHSC CCR verify
  9. 2024-10-07 · INSPECTION
    source: Texas HHSC CCR
  10. 2024-07-19 · VIOLATIONCritical

    This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.

    source: Texas HHSC CCR verify
  11. 2024-07-19 · VIOLATIONCritical

    A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.

    source: Texas HHSC CCR verify
  12. 2024-07-19 · INSPECTION
    source: Texas HHSC CCR
  13. 2024-07-19 · INSPECTION
    source: Texas HHSC CCR
  14. 2024-05-02 · VIOLATIONSerious

    The caregiver failed to use the tracking system appropriately.

    source: Texas HHSC CCR verify
  15. 2024-05-02 · VIOLATIONCritical

    A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.

    source: Texas HHSC CCR verify
  16. 2024-05-02 · INSPECTION
    source: Texas HHSC CCR
  17. 2024-03-19 · VIOLATIONCritical

    A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.

    source: Texas HHSC CCR verify
  18. 2024-03-19 · INSPECTION
    source: Texas HHSC CCR
  19. 2023-12-12 · VIOLATIONCritical

    A toddler was left unsupervised for two minutes inside the building.

    source: Texas HHSC CCR verify
  20. 2023-12-12 · INSPECTION
    source: Texas HHSC CCR
  21. 2023-11-30 · VIOLATIONCritical

    A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.

    source: Texas HHSC CCR verify
  22. 2023-11-30 · INSPECTION
    source: Texas HHSC CCR
  23. 2023-11-21 · VIOLATIONSerious

    A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.

    source: Texas HHSC CCR verify
  24. 2023-11-21 · VIOLATIONCritical

    A toddler was left unsupervised for thirteen minutes in a classroom.

    source: Texas HHSC CCR verify
  25. 2023-11-21 · INSPECTION
    source: Texas HHSC CCR
  26. 2023-11-03 · VIOLATIONCritical

    A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.

    source: Texas HHSC CCR verify
  27. 2023-11-03 · INSPECTION
    source: Texas HHSC CCR
  28. 2023-10-13 · VIOLATIONCritical

    This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.

    source: Texas HHSC CCR verify
  29. 2023-10-13 · VIOLATIONSerious

    During an investigation it was determined that the infants hands were not being washed after diaper changes.

    source: Texas HHSC CCR verify
  30. 2023-10-13 · VIOLATIONSerious

    During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.

    source: Texas HHSC CCR verify
  31. 2023-10-13 · VIOLATIONCritical

    This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.

    source: Texas HHSC CCR verify
  32. 2023-10-13 · VIOLATIONCritical

    This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.

    source: Texas HHSC CCR verify
  33. 2023-10-13 · INSPECTION
    source: Texas HHSC CCR
  34. 2023-09-07 · VIOLATIONSerious

    Two children's records evaluated did not have current immunizations on file.

    source: Texas HHSC CCR verify
  35. 2023-09-07 · VIOLATIONSerious

    One allergy plan evaluated did not have the parent's signature.

    source: Texas HHSC CCR verify
  36. 2023-09-07 · INSPECTION
    source: Texas HHSC CCR
  37. 2023-08-03 · VIOLATIONCritical

    A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.

    source: Texas HHSC CCR verify
  38. 2023-08-03 · INSPECTION
    source: Texas HHSC CCR
  39. 2023-06-06 · VIOLATIONCritical

    A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.

    source: Texas HHSC CCR verify
  40. 2023-06-06 · VIOLATIONCritical

    A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.

    source: Texas HHSC CCR verify
  41. 2023-06-06 · INSPECTION
    source: Texas HHSC CCR
  42. 2023-02-15 · VIOLATIONCritical

    A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.

    source: Texas HHSC CCR verify
  43. 2023-02-15 · VIOLATIONCritical

    A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.

    source: Texas HHSC CCR verify
  44. 2023-02-15 · VIOLATIONCritical

    A staff member was turning the toy shelves against the wall so the children would not have access to them.

    source: Texas HHSC CCR verify
  45. 2023-02-15 · INSPECTION
    source: Texas HHSC CCR
  46. 2023-01-11 · VIOLATIONCritical

    A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.

    source: Texas HHSC CCR verify
  47. 2023-01-11 · INSPECTION
    source: Texas HHSC CCR
  48. 2022-11-10 · VIOLATIONSerious

    A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.

    source: Texas HHSC CCR verify
  49. 2022-11-10 · INSPECTION
    source: Texas HHSC CCR
  50. 2021-10-18 · VIOLATIONCritical

    This standard was evaluated as part of an investigation and was found to be in non compliance. A child was not being supervised when they were left on the playground.

    source: Texas HHSC CCR verify
  51. 2021-10-18 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.