FORENSIC PROVIDER RECORD

Madonna Center

ADDRESS1906 CASTROVILLE RD SAN ANTONIO TX 78237 3626
LOCATIONSAN ANTONIO · BEXAR · TX
LICENSE STATUSactive
LICENSE NO.94693 (active)
OPERATORMaria Segarra

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-04-23 · VIOLATIONCritical

    During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.

    source: Texas HHSC CCR verify
  2. 2026-04-23 · INSPECTION
    source: Texas HHSC CCR
  3. 2026-04-16 · VIOLATIONCritical

    During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.

    source: Texas HHSC CCR verify
  4. 2026-04-16 · INSPECTION
    source: Texas HHSC CCR
  5. 2026-04-06 · VIOLATIONCritical

    During the inspection, it was determined that an individual present at the operation does not have a valid background check. Note: This was corrected when background check was re-submitted to change Role Type during inspection.

    source: Texas HHSC CCR verify
  6. 2026-04-06 · INSPECTION
    source: Texas HHSC CCR
  7. 2026-03-25 · VIOLATIONCritical

    During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The incident was not reported to Child Care Regulation (CCR) until 1/27/2026.

    source: Texas HHSC CCR verify
  8. 2026-03-25 · VIOLATIONCritical

    During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.

    source: Texas HHSC CCR verify
  9. 2026-03-25 · VIOLATIONCritical

    During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.

    source: Texas HHSC CCR verify
  10. 2026-03-25 · INSPECTION
    source: Texas HHSC CCR
  11. 2025-12-03 · VIOLATIONCritical

    One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.

    source: Texas HHSC CCR verify
  12. 2025-12-03 · INSPECTION
    source: Texas HHSC CCR
  13. 2025-12-01 · VIOLATIONSerious

    At time of inspection multiple caregivers were unable to provide the ages of the children in their class.

    source: Texas HHSC CCR verify
  14. 2025-12-01 · INSPECTION
    source: Texas HHSC CCR
  15. 2025-11-05 · VIOLATIONSerious

    At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.

    source: Texas HHSC CCR verify
  16. 2025-11-05 · VIOLATIONSerious

    During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.

    source: Texas HHSC CCR verify
  17. 2025-11-05 · INSPECTION
    source: Texas HHSC CCR
  18. 2025-04-09 · VIOLATIONSerious

    Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.

    source: Texas HHSC CCR verify
  19. 2025-04-09 · INSPECTION
    source: Texas HHSC CCR
  20. 2025-01-23 · VIOLATIONSerious

    In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.

    source: Texas HHSC CCR verify
  21. 2025-01-23 · INSPECTION
    source: Texas HHSC CCR
  22. 2024-11-14 · VIOLATIONSerious

    A caregiver did not wash an infant's hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant's hands.

    source: Texas HHSC CCR verify
  23. 2024-11-14 · INSPECTION
    source: Texas HHSC CCR
  24. 2024-09-26 · VIOLATIONCritical

    Cleaning solutions and chemicals were observed under the sinks in three children's restrooms without child safety locks.

    source: Texas HHSC CCR verify
  25. 2024-09-26 · INSPECTION
    source: Texas HHSC CCR
  26. 2024-02-06 · VIOLATIONSerious

    A piece of outdoor play equipment was observed in front of a slide on the playground. The equipment overlapped the slide's required use zone.

    source: Texas HHSC CCR verify
  27. 2024-02-06 · VIOLATIONCritical

    A vehicle that is used to transport children is not equipped with an electronic child safety alarm.

    source: Texas HHSC CCR verify
  28. 2024-02-06 · VIOLATIONModerate

    The following personnel records were not available for review at time of inspection: proof of education, notarized Affidavit for Applicants for Employment form, proof of background check eligibility letter, copy of photo ID, and signed statement employees recieved copies of operational policies and employee policies.

    source: Texas HHSC CCR verify
  29. 2024-02-06 · VIOLATIONSerious

    Crackers were served on a bare table for children to eat from.

    source: Texas HHSC CCR verify
  30. 2024-02-06 · VIOLATIONModerate

    An infant classroom with a diaper-changing area does not have a handwashing sink.

    source: Texas HHSC CCR verify
  31. 2024-02-06 · VIOLATIONSerious

    Children were observed using a restroom in a room filled with stacks of boxes and other storage items.

    source: Texas HHSC CCR verify
  32. 2024-02-06 · INSPECTION
    source: Texas HHSC CCR
  33. 2023-11-06 · VIOLATIONModerate

    Based off information gathered, a parent wasn't notified at pick up the same day their child was bitten by another child. The parent was notified two days later.

    source: Texas HHSC CCR verify
  34. 2023-11-06 · VIOLATIONSerious

    Based off information gathered, a child was bitten by another child when the classroom was out of ratio by one child. There were 6 infants present with a specified age group of 15 months with only one caregiver.

    source: Texas HHSC CCR verify
  35. 2023-11-06 · INSPECTION
    source: Texas HHSC CCR
  36. 2023-02-17 · VIOLATIONModerate

    Five of ten children's files did not contain up to date immunization records.

    source: Texas HHSC CCR verify
  37. 2023-02-17 · INSPECTION
    source: Texas HHSC CCR
  38. 2023-02-03 · VIOLATIONSerious

    Three of twenty two caregivers did not have a current CPR/First Aid certificate on file.

    source: Texas HHSC CCR verify
  39. 2023-02-03 · INSPECTION
    source: Texas HHSC CCR
  40. 2022-09-16 · VIOLATIONSerious

    During inspection it was observed that one caregiver had 8 children in care ages 8 month, 9 month, 9 month, 9 month, 10 month, 10 month, 12 month, and 18 month. Based on the ages of the children caregiver is out of ratio.

    source: Texas HHSC CCR verify
  41. 2022-09-16 · INSPECTION
    source: Texas HHSC CCR
  42. 2022-09-07 · VIOLATIONCritical

    Caregiver's used poor judgment when they failed to touch the playground equipment that is unshaded, ensuring the playground equipment was cool enough for children to play. This resulted in a child receiving a burn on abdomen area.

    source: Texas HHSC CCR verify
  43. 2022-09-07 · INSPECTION
    source: Texas HHSC CCR
  44. 2022-02-08 · VIOLATIONSerious

    Two fire extinguishers in the center vans have not been serviced, as required.

    source: Texas HHSC CCR verify
  45. 2022-02-08 · INSPECTION
    source: Texas HHSC CCR
  46. 2021-11-30 · VIOLATIONCritical

    The operation did not have a current fire inspection. The last fire inspection was conducted on 8/3/2020.

    source: Texas HHSC CCR verify
  47. 2021-11-30 · INSPECTION
    source: Texas HHSC CCR
  48. 2021-09-02 · VIOLATIONCritical

    Based on information gathered during the course of investigation it was determined that two caregiver's placed a child in the restroom for time out with the lights off and door closed. During the course of the investigation it was determined that caregiver was handling the children in a rough manner.

    source: Texas HHSC CCR verify
  49. 2021-09-02 · VIOLATIONCritical

    Based on information gathered, the center failed to report inappropriate discipline that occurred when a child was placed in restroom for time out, with the lights off for an undetermined amount of time.

    source: Texas HHSC CCR verify
  50. 2021-09-02 · VIOLATIONSerious

    Based on information gathered, parent was not informed that child was left unsupervised for 1 minute on the playground.

    source: Texas HHSC CCR verify
  51. 2021-09-02 · VIOLATIONCritical

    Based on information gathered, the center did not make a report to CCR, that a 2 year old child was left unsupervised for 1 minute on the playground.

    source: Texas HHSC CCR verify
  52. 2021-09-02 · VIOLATIONCritical

    Based on information gathered during the course of the investigation, it was determined that a 2 year old child was left unsupervised for 1 minute on the playground.

    source: Texas HHSC CCR verify
  53. 2021-09-02 · INSPECTION
    source: Texas HHSC CCR
  54. 2021-09-02 · INSPECTION
    source: Texas HHSC CCR

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.