FORENSIC PROVIDER RECORD

Walter's Road Head Start

ADDRESS11910 WALTERS RD HOUSTON TX 77067 1956
LOCATIONHOUSTON · HARRIS · TX
LICENSE STATUSactive
LICENSE NO.1162062 (active)
OPERATORMaria Cervantes

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2026-03-17 · VIOLATIONCritical

    The operational policies was reviewed and the following information was missing: 1. The benefits of outdoor play, the duration of outdoor play, type of physical activity(indoor and outdoor), the setting of outdoor play and physical activity, criteria used when weather prevents outdoor plan and the plan for physical activity when outdoor play is limited. 2. Parent's rights 3. Emergency Preparedness Plan 4. Steps the center will take to increase parent and staff awareness regarding child abuse and neglect and prevention techniques, community organizations the operation will work with and actions a parent of a child who is a victim of abuse should take to obtain assistance. 5. The correct website for Child Care Regulation 6. The telephone number for the Texas Abuse&Neglect Hotline.

    source: Texas HHSC CCR verify
  2. 2026-01-20 · VIOLATIONModerate

    Of the 10 personnel records evaluated, 1 lacked a notarized affidavit.

    source: Texas HHSC CCR verify
  3. 2026-01-16 · VIOLATIONSerious

    Of the 10 children's records evaluated, 5 lacked the address of the emergency contact.

    source: Texas HHSC CCR verify
  4. 2026-01-16 · INSPECTION
    source: Texas HHSC CCR
  5. 2025-01-28 · VIOLATIONModerate

    Of the 10 personnel records evaluated, 2 lacked training in emergency preparedness, food allergies, administrating medications, understanding building and premises safety and handling and storing of hazardous materials.

    source: Texas HHSC CCR verify
  6. 2025-01-28 · INSPECTION
    source: Texas HHSC CCR
  7. 2024-02-29 · VIOLATIONSerious

    The full name of the staff administering medication is not being documented.

    source: Texas HHSC CCR verify
  8. 2024-02-23 · VIOLATIONSerious

    Safety drills for severe weather procedures are not being condcuted.

    source: Texas HHSC CCR verify
  9. 2024-02-23 · VIOLATIONSerious

    Safety drills for lockdown procedures are not being conducted.

    source: Texas HHSC CCR verify
  10. 2024-02-23 · INSPECTION
    source: Texas HHSC CCR
  11. 2023-04-03 · VIOLATIONModerate

    Original training certificates were not available for review. Each file must contain original training certificates for pre-service and annual training hours.

    source: Texas HHSC CCR verify
  12. 2023-04-03 · INSPECTION
    source: Texas HHSC CCR
  13. 2022-11-30 · VIOLATIONCritical

    This standard was evaluated in regard to a report received and compliance was not met. A child in care was released to a person not listed on the authorized persons to pick up the child.

    source: Texas HHSC CCR verify
  14. 2022-11-30 · INSPECTION
    source: Texas HHSC CCR
  15. 2022-10-13 · VIOLATIONCritical

    A 4 month old child was observed sleeping in a restrictive device. The child had been asleep for 30 minutes.

    source: Texas HHSC CCR verify
  16. 2022-10-13 · INSPECTION
    source: Texas HHSC CCR
  17. 2022-04-13 · VIOLATIONSerious

    Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver left a child unattended on a changing table not keeping their hands on the child while child was on the changing table.

    source: Texas HHSC CCR verify
  18. 2022-04-13 · VIOLATIONSerious

    Based on the information obtained during the investigation, there is sufficient evidence to support caregivers did not wash their hands after diapering children.

    source: Texas HHSC CCR verify
  19. 2022-04-13 · VIOLATIONSerious

    Six of the staff folders reviewed was observed as not having the required Handling, Storing, and Disposing of Hazardous Materials training.

    source: Texas HHSC CCR verify
  20. 2022-04-13 · VIOLATIONModerate

    The operational policy was observed missing the required information on promotion of indoor/outdoor physical activity.

    source: Texas HHSC CCR verify
  21. 2022-04-13 · VIOLATIONModerate

    Six of the staff folders reviewed were observed not having the required training for preventing and responding to emergencies due to food and allergic reaction.

    source: Texas HHSC CCR verify
  22. 2022-04-13 · VIOLATIONSerious

    Based on the information obtained during the investigation, there is sufficient evidence to support that caregivers did not wash children hands after diaper changing.

    source: Texas HHSC CCR verify
  23. 2022-04-13 · VIOLATIONSerious

    Based on the information obtained during the investigation, there is sufficient evidence to support two caregivers were using a cell phone while supervising children during naptime.

    source: Texas HHSC CCR verify
  24. 2022-04-13 · VIOLATIONCritical

    Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver did not demonstrate good judgement when the caregiver was seen on video flipping a child off a cot onto the floor when waking the child up from naptime, and grabbing another child by the arm and ankle lifting the child from the cot and placing the child on the floor while awaking the child from naptime. The caregiver did not demonstrate good judgement when she was viewed on video leading a child by the hand and slinging the child down roughly where she wanted the child to sit. There was not enough evidence to support that the caregiver was roughly wiping a child during diaper changing.

    source: Texas HHSC CCR verify
  25. 2022-04-13 · INSPECTION
    source: Texas HHSC CCR
  26. 2022-04-13 · INSPECTION
    source: Texas HHSC CCR
  27. 2021-11-16 · VIOLATIONCritical

    I observed the caregiver pulling on child's arm in the photos.

    source: Texas HHSC CCR verify
  28. 2021-11-16 · INSPECTION
    source: Texas HHSC CCR
  29. 2021-10-20 · VIOLATIONModerate

    None of the infants in the infant room have completed infant care sheets signed by the parents.

    source: Texas HHSC CCR verify
  30. 2021-10-20 · INSPECTION
    source: Texas HHSC CCR

Operator context

Maria Cervantes operates 3 facilities; 0 carry a substantiated record.

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.