FORENSIC PROVIDER RECORD

The R.A.N.C.H.

ADDRESS211 S WALNUT ST HICO TX 76457 6296
LOCATIONHICO · HAMILTON · TX
LICENSE STATUSactive
LICENSE NO.319878 (active)
OPERATORJennifer Norman

Repeat pattern: the same regulatory standard was cited more than once within a 60-month window.

Regulatory record

Compiled from the originating licensing authority. Each item links to its source. Severity marked “(inferred)” was derived from the citation, not assigned by the authority.

  1. 2025-12-03 · VIOLATIONSerious

    There was sufficient evidence found during the investigation to show that employees used prohibited punishment at the operation when discipling their own children.

    source: Texas HHSC CCR verify
  2. 2025-12-03 · VIOLATIONCritical

    There was sufficient evidence found during the investigation to show that prohibited punishment was used when caregivers yelled at children.

    source: Texas HHSC CCR verify
  3. 2025-12-03 · VIOLATIONSerious

    There was sufficient evidence found during the investigation to show that staff engaged in personal cell phone use while responsible for supervising children in the classroom,

    source: Texas HHSC CCR verify
  4. 2025-12-03 · VIOLATIONModerate

    There was sufficient evidence found during the investigation to show that written activity plans were not being followed.

    source: Texas HHSC CCR verify
  5. 2025-12-03 · INSPECTION
    source: Texas HHSC CCR
  6. 2025-10-27 · VIOLATIONSerious

    The last fire drill documented was observed to have been completed in July 2025.

    source: Texas HHSC CCR verify
  7. 2025-10-21 · VIOLATIONSerious

    Two small garbage cans were observed on the playground area without lids and accessible to children. The garbage cans were removed during the inspection.

    source: Texas HHSC CCR verify
  8. 2025-10-21 · INSPECTION
    source: Texas HHSC CCR
  9. 2025-06-12 · VIOLATIONSerious

    The last gas leak inspection was observed to have been completed in April of 2023. The gas leak test was scheduled during the inspection..

    source: Texas HHSC CCR verify
  10. 2025-06-12 · INSPECTION
    source: Texas HHSC CCR
  11. 2024-11-07 · VIOLATIONCritical

    There was sufficient evidence found during the investigation to show that one caregiver used poor judgement when speaking to a child using inappropriate language.

    source: Texas HHSC CCR verify
  12. 2024-11-07 · INSPECTION
    source: Texas HHSC CCR
  13. 2024-09-16 · VIOLATIONCritical

    There was sufficient evidence found during the investigation to show that caregivers used prohibited punishment when yelling at children in care.

    source: Texas HHSC CCR verify
  14. 2024-09-16 · VIOLATIONCritical

    There was sufficient evidence found during the investigation to show that corporal punishment and threats of corporal punishment were used. One caregiver was found to use threats of corporal punishment and to have used a fly swatter and their hand to discipline children.

    source: Texas HHSC CCR verify
  15. 2024-09-16 · INSPECTION
    source: Texas HHSC CCR
  16. 2024-07-08 · VIOLATIONModerate

    3 out of the 5 caregivers file selected for review were missing required training topics related to health and safety.

    source: Texas HHSC CCR verify
  17. 2024-06-13 · VIOLATIONModerate

    The operation has not documented a fire drill since January 2024, This was corrected at inspection today when the operation practiced and documented the fire drill.

    source: Texas HHSC CCR verify
  18. 2024-06-13 · INSPECTION
    source: Texas HHSC CCR
  19. 2023-10-05 · VIOLATIONSerious

    The booster seats located in the transportation van were expired.

    source: Texas HHSC CCR verify
  20. 2023-10-05 · VIOLATIONSerious

    Personnel that transport children in care did not have current transportation training.

    source: Texas HHSC CCR verify
  21. 2023-10-05 · INSPECTION
    source: Texas HHSC CCR
  22. 2023-06-13 · VIOLATIONCritical

    A new employee was clocked in and on the play yard with children in care and other caregivers and the background check is still pending,The caregiver was sent home which brought the operation into compliance.

    source: Texas HHSC CCR verify
  23. 2023-06-13 · INSPECTION
    source: Texas HHSC CCR
  24. 2023-05-19 · VIOLATIONCritical

    An 11 month-old child was observed sleeping in a crib and a blanket was covering the infant. The blanket was removed during the inspection, bringing the operation into compliance.

    source: Texas HHSC CCR verify
  25. 2023-05-19 · VIOLATIONCritical

    It was determined a caregiver has left their classroom occasionally to open the secondary door.

    source: Texas HHSC CCR verify
  26. 2023-05-19 · INSPECTION
    source: Texas HHSC CCR
  27. 2023-05-19 · INSPECTION
    source: Texas HHSC CCR
  28. 2023-05-08 · VIOLATIONSerious

    4 outlets observed without proper covers. This was corrected when the covers were replaced. There were fans within reach of children in 3 classrooms. The fans were removed during the inspection.

    source: Texas HHSC CCR verify
  29. 2023-05-08 · VIOLATIONSerious

    A bottle of Tylenol was in an infant's cubby. There was no authorization form, the medication was expired, and it was for 2?11-year-olds. This was corrected on-site during the inspection when the bottle was removed from the classroom during this inspection. The risk was mitigated because the child was not present, and the medication seal had not been broken, so no Tylenol had been given to this child.

    source: Texas HHSC CCR verify
  30. 2023-05-08 · INSPECTION
    source: Texas HHSC CCR
  31. 2023-04-24 · VIOLATIONModerate

    Providers must update their insurance on their portal annually.

    source: Texas HHSC CCR verify
  32. 2022-07-21 · VIOLATIONModerate

    Children in the school age class were observed playing games on their personal cell phones and IPads. Based on observations, this was not a structured planned activity with a educational purpose. The devices were put up during the inspection, bringing the operation into compliance.

    source: Texas HHSC CCR verify
  33. 2022-07-21 · VIOLATIONSerious

    It was determined the prek class were spending outdoor time in the drive-thru covered awning of the church. There was no fence and this a non-licensed space. The children came back inside bringing the operation into compliance.

    source: Texas HHSC CCR verify
  34. 2022-07-21 · VIOLATIONSerious

    It was found that various training records were not available. Some employee have not completed the 24 hours in annual training, annual reporting abuse is not in the training records, and one employee that only works summers, had no training hours.

    source: Texas HHSC CCR verify
  35. 2022-07-21 · VIOLATIONSerious

    A 7 month old child was observed sitting in a stroller in the school age class. The oldest child in this group was 11 years old. The infant was removed from the classroom bringing the operation into compliance.

    source: Texas HHSC CCR verify
  36. 2022-07-21 · VIOLATIONSerious

    A box fan was being used in the prek class, and it was on top of the short file cabinet. The fan was in reach of the children in care. It was determined the prek classroom was outside in a breeze way, and the caregiver took the child inside the Gym to use the restroom. There were multiple paint containers and a can of lysol on the floor in the restoom. This was corrected when the children came into the main building and had no additional need to use the bathroom in the gym. Verbal TA was provided at he last inspection regarding the fans.

    source: Texas HHSC CCR verify
  37. 2022-07-21 · INSPECTION
    source: Texas HHSC CCR
  38. 2022-07-08 · VIOLATIONSerious

    The infant class had 6 children, 2 -11 month olds, 2 -16 month olds, and 2 20 month old. The group had 1 caregiver. The group was out of ratio. This was corrected when one of the children were moved to another room which brought the operation into compliance.

    source: Texas HHSC CCR verify
  39. 2022-07-08 · VIOLATIONModerate

    Of the 5 children records reviewed, complete names, addresses, and phone number of emergency contact and emergency treatment authorizations were missing, one child had no enrollment form.

    source: Texas HHSC CCR verify
  40. 2022-07-08 · INSPECTION
    source: Texas HHSC CCR
  41. 2021-09-13 · VIOLATIONCritical

    One caregiver with conditions on a provisional background check was observed alone in a classroom with 6 toddler aged children, not meeting the conditions of the background check. This was brought into compliance when a eligible caregiver was brought into the classroom.

    source: Texas HHSC CCR verify
  42. 2021-09-13 · INSPECTION
    source: Texas HHSC CCR
  43. 2021-09-10 · VIOLATIONSerious

    Three of the five staff files reviewed did not have current Pediatric CPR training.

    source: Texas HHSC CCR verify
  44. 2021-09-09 · VIOLATIONSerious

    Five of the five staff files reviewed were found to be lacking annual training hours.

    source: Texas HHSC CCR verify

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DATA PROVENANCE

Independent data record assembled from public licensing sources. Not legal advice; not affiliated with any government agency or law firm.