State Child-Care Inspection Record

New Horizons Learning Academy

TX Operation #1330102MCALLEN · HIDALGO County · TX

Record as of June 2026, from Texas HHSC

Does New Horizons Learning Academy have a state child-care violation history?

Texas HHSC records list 23 child-care citations for New Horizons Learning Academy in MCALLEN, TX. The state assigns each cited standard a risk level; for this facility, 4 are recorded at the High level and 11 at Medium High, with the remainder at Medium, Medium Low, or Low. Each entry below reproduces the standard Texas cited and the state's own description of what was found.

These are licensing-record findings, not a judgment about any child or family. The dates shown are the dates Texas recorded a correction as verified — they are not inspection dates, and the record may lag the state's current file. This page reflects the published record as of its last update and is not a complete history; the authoritative source is Texas HHSC.

State citation record

Texas HHSC recorded 4 High-risk citations at this facility.

Risk levels below are Texas HHSC's own labels, shown verbatim.

High
4
Medium High
11
Medium
8
Medium Low
No citations at this level in the current record.
Low
No citations at this level in the current record.
  1. Correction verified May 6, 2025High

    746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes

    Infants were observed in restrictive devices for over 15 minutes.

  2. Correction verified May 6, 2025High

    746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for

    A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.

  3. Correction verified February 28, 2024High

    746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

    There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.

Show 20 earlier citations
  1. Correction verified February 28, 2024High

    746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    There were two infants unsupervised at the operation.

  2. Correction verified April 10, 2026Medium High

    746.3407 - Maintenance of Building, Grounds and Equipment

    Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.

  3. Correction verified May 6, 2025Medium High

    746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play

    Water was not observed available during breakfast.

  4. Correction verified May 6, 2025Medium High

    746.3417(1) - Children Handwashing Before Eating

    Handwashing was not observed before children ate breakfast.

  5. Correction verified May 6, 2025Medium High

    746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age

    Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.

  6. Correction verified June 17, 2024Medium High

    746.2909(4) - Arrangement of Napping Equipment - Provides Access to Walkway

    There was no space between the cots used by the children during nap time.

  7. Correction verified March 25, 2024Medium High

    746.3701(1) - Safety - Electrical Outlets Covered

    The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.

  8. Correction verified March 25, 2024Medium High

    746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.

  9. Correction verified June 20, 2023Medium High

    746.3407 - Maintenance of Building, Grounds and Equipment

    Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.

  10. Correction verified February 15, 2023Medium High

    746.1601 - Child/ Caregiver Ratio - 13 or More Children

    There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.

  11. Correction verified February 15, 2023Medium High

    746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean

    Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.

  12. Correction verified June 16, 2022Medium High

    746.3407 - Maintenance of Building, Grounds and Equipment

    The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.

  13. Correction verified May 6, 2025Medium

    746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus Used

    Menu was observed not being followed.

  14. Correction verified May 6, 2025Medium

    746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 Months

    Only one opportunity for outdoor play was observed.

  15. Correction verified May 6, 2025Medium

    746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions

    Feeding instructions were not available for review for one infant.

  16. Correction verified May 6, 2025Medium

    746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory Development

    Two classrooms were observed with not enough play equipment.

  17. Correction verified May 6, 2025Medium

    746.2209 - Posting of Activity Plan

    Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.

  18. Correction verified May 6, 2025Medium

    746.901 - Required Personnel Records

    2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.

  19. Correction verified May 6, 2025Medium

    746.2207(a) - Screen Time Activities - Not Used for Under Two

    Infants ranging from 5 months to 12 months were observed watching t.v.

  20. Correction verified June 20, 2022Medium

    746.901 - Required Personnel Records

    Staff training records were not available for review for 3 caregivers.

Showing 3 of 23 state citations on record.

This facility in context

This facility23
Texas median5
Texas average8.7

Both reference figures are from Texas HHSC records — total citations on record.

Other records in HIDALGO County, TX

Child-care facilities in the same county with a state citation record.

See all child-care records in MCALLEN, TX

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Data provenance

Compiled from public Texas Health and Human Services Commission (HHSC) Child-Care Licensing records. To flag a discrepancy, write to records@daycaredossier.com.