The Parent Helper Daycare & Learning Center
Does The Parent Helper Daycare & Learning Center have a state child-care violation history?
Texas HHSC records list 45 child-care citations for The Parent Helper Daycare & Learning Center in DALLAS, TX. The state assigns each cited standard a risk level; for this facility, 6 are recorded at the High level and 25 at Medium High, with the remainder at Medium, Medium Low, or Low. Each entry below reproduces the standard Texas cited and the state's own description of what was found.
These are licensing-record findings, not a judgment about any child or family. The dates shown are the dates Texas recorded a correction as verified — they are not inspection dates, and the record may lag the state's current file. This page reflects the published record as of its last update and is not a complete history; the authoritative source is Texas HHSC.
Texas HHSC recorded 6 High-risk citations at this facility.
Risk levels below are Texas HHSC's own labels, shown verbatim.
- High
746.2401(7) - Basic Requirements for Infants - Never Unsupervised
An infant was observed wandering off outside to the infant room during the inspection.
- High
746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
- High
746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Show 42 earlier citations
- High
746.5617(a)(1) - Required Equipment in Vehicles - List of Children
There was no list of names available for children being transported by the operation.
- High
746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
- High
746.2426 - Infant May Not Sleep in a Restrictive Device
A infant was observed being allowed to sleep in a bouncer.
- Medium High
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Caregiver in the infant room was observed supervising seven infant children.
- Medium High
746.3407 - Maintenance of Building, Grounds and Equipment
Shelving and furniture in the infant classroom appears stained and soiled.
- Medium High
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Two staff files do not have current pediatric CPR training.
- Medium High
746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
- Medium High
746.1601 - Child/ Caregiver Ratio - 13 or More Children
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
- Medium High
746.1601 - Child/ Caregiver Ratio - 13 or More Children
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
- Medium High
746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
A caregiver was observed not washing their hands after diaper changing.
- Medium High
746.605(6) - Required Admission Information - Emergency Contact
Complete emergency contact information was not available for five of the five children's records reviewed.
- Medium High
746.3505(b) - Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
- Medium High
746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
- Medium High
746.1601 - Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
- Medium High
746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
There was no transportation training on file for the individual responsible for transporting children in care.
- Medium High
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
- Medium High
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
5 of 5 staff files reviewed did not include orientation training.
- Medium High
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
1 of 6 student files reviewed did not include current immunization records.
- Medium High
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
- Medium High
746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
- Medium High
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Medium High
746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
- Medium High
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
- Medium High
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Medium High
746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
- Medium High
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
- Medium High
746.1601 - Child/ Caregiver Ratio - 13 or More Children
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
- Medium High
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
- Medium
746.5205(4) - Documentation of Drills
Fire drills were not documented for the months of June and July.
- Medium
746.611(b) - Health Statement on File within 1 Week of Admission
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
- Medium
746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Medium
746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Medium
746.605(11) - Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
- Medium
746.5205(4) - Documentation of Drills
There was no current record of monthly fire drills.
- Medium
746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
- Medium
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
- Medium
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
- Medium
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
- Medium
746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
- Medium
746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
A toddler was observed sleeping in a play yard with a training cup.
- Medium Low
746.303(b) - Report Number of Employees
Annual report has not been completed and submitted by required due date.
- Medium Low
746.901(4) - Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
This facility in context
Other records in DALLAS County, TX
Child-care facilities in the same county with a state citation record.
- Union Christian Academy — DALLAS
- RR&B 24hr Daycare — DALLAS
- Kids Palace Learning Center — IRVING
- Brown's Early Discovery School — DUNCANVILLE
- Kings & Queens To Be Learning Center — DALLAS
- My Little Rascals New Start CDC — DALLAS
- Heavenly Care Child Development Center — DALLAS
- My Little Rascals Development Center — DALLAS
See all child-care records in DALLAS, TX →
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- Texas HHSC CCR — https://data.texas.gov
Compiled from public Texas Health and Human Services Commission (HHSC) Child-Care Licensing records. To flag a discrepancy, write to records@daycaredossier.com.